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Lennox Heat Pump Error Codes List: Every Code Explained

Lennox Heat Pump display showing full error code list — FixCode Guide error code graphic

Every Lennox heat pump error code we could verify against Lennox's own documentation — what it means, what usually causes it, and the first fix to try — in one table. Codes differ between model series, so treat your model's tech sheet as the final word.

Safety first. Work safe: power off at the plug or breaker before panels come off, taps closed before hoses come off, and no bypassing of safety devices — ever. Never jumper a pressure switch or the TEST pins to escape a five-strike lockout: the strike counter is the compressor's protection, and the high-pressure side of a Lennox heat pump runs at pressures (switch setting 590 psig) that make refrigerant work certified-technician-only by law as well as by sense. Note the documented asymmetry — an ambient-sensor failure still lets the control defrost on time/temperature, but a coil-sensor failure stops defrost entirely, so a unit icing up with an alternating-fast-flash pattern should not be left to 'push through' a cold snap. After an extended power outage in cold weather, Lennox's own homeowner instructions say to run EMERGENCY HEAT for the six-hour crankcase warm-up before returning to heat-pump operation.

How to read and retrieve error codes on Lennox heat pumps

The defrost control speaks through two LEDs — green DS2 and red DS1 — and the combination is the code: both flashing slowly together is normal operation, alternating slow is the anti-short-cycle delay, simultaneous fast is the ambient sensor, alternating fast is the coil sensor, both solid is a failed control, and the four green/red on-off pairings separate low- and high-pressure faults from their lockouts. There is nothing to count and no digits to read on these models — owners misreport Lennox more than any other brand here because a gentle simultaneous slow flash (a healthy standby) gets described as 'flashing a code'. Communicating models repeat the outdoor story at the iComfort thermostat as numbered alerts (180 ambient sensor; the 413–419 outdoor group), which is the form to quote when the system has a wall control.

The complete Lennox heat pump error code list

CodeMeaningMost likely causeFirst fix
180Ambient sensor problem (iComfort alert, communicating models) — the outdoor ambient sensor is open, shorted or out of range; the heat pump control reverts to time/temperature defrost and the system still heats or coolsA failed ambient thermistor or its harnessTechnician sensor replacement. This is the numbered-alert form of the defrost control's simultaneous-fast-flash condition
413High pressure switch lockout (iComfort alert, XP21-family outdoor unit) — the high pressure switch has locked the unit outSustained high head pressure: check system charge using high-pressure approach and subcooling temperatures, check outdoor fan operation, and look for dirt or debris blocking airflow to the outdoor unit (Lennox's listed checks)Reset by putting the outdoor unit control in test mode or resetting low-voltage power (Lennox's stated reset) — after the pressure cause is corrected
414High discharge line temperature fault (iComfort alert, XP21-family) — discharge line temperature has exceeded 279°F; the alert clears when it falls below 225°FThe compressor is running dangerously hot on its discharge side: charge problems or extreme load are Lennox's checking path (operating pressures against the unit charging charts)Technician work: pressures and charge verified against the charging chart. Repeated 414s become the 415 lockout
415High discharge line temperature strikes lockout (iComfort alert, XP21-family) — the discharge-temperature fault count has reached 5 strikesThe 414 condition repeated five timesReset by putting the outdoor board in test mode or resetting low-voltage power, after the overheating cause is fixed (Lennox's stated reset)
416Outdoor coil sensor fault (iComfort alert, XP21-family) — the sensor is detected open, shorted or out of range, and the outdoor unit control will not perform demand or time/temperature defrost operationA failed outdoor coil temperature sensor or its connectionClears when the control detects proper sensor readings again; sensor replacement is technician work. No defrost at all until then — watch for ice build-up
417Discharge sensor fault (iComfort alert, XP21-family) — the discharge sensor is detected open, shorted or out of range; the board allows 90 seconds of run before checking resistance, counts one fault per bad reading, and locks out after 5 faults. (On the earlier XP17-family control the number 417 is instead attached to the coil-sensor problem — see the scope note in this file's header.)A failed discharge-line sensor, or a sensor loose on its line so its reading is not realCheck the sensor reading and its attachment to the line; replace if out of specification (Lennox's stated action). Technician work
418W output hardware fault (iComfort alert, outdoor unit) — a fault in the heat pump control's 'W' (auxiliary heat) output circuit; shown as 3 fast flashes, a pause, on the outdoor controlA failed W output circuit on the heat pump controlLennox's stated remedy is heat pump control replacement — technician work
419W output fault lockout (iComfort alert, outdoor unit) — the W output has reported more than 5 errors, and the system has shut down the outdoor unitThe 418 hardware fault reaching its 5-strike limitControl-level repair (see 418) before the outdoor unit will run again; technician work
Alternating Fast FlashCoil sensor problem (defrost control LED table) — the outdoor coil temperature sensor is detected open or shorted. On the XP17-family heat pump control this condition carries iComfort alert code 417 (see the scope note: the XP21 family assigns 417 to the discharge sensor instead)A failed outdoor coil thermistor or its wiring — the sensor defrost decisions depend onMore serious than the ambient twin: Lennox states the control will NOT perform defrost operations while this fault stands, so ice accumulates until a technician replaces the sensor. The system still heats or cools in the meantime
Alternating Slow Flash5-minute anti-short-cycle delay (defrost control LED table) — a status, not a fault: the control is holding the compressor off to protect it from short cyclingInitial power-up, a safety trip, or the end of a thermostat demand (Lennox's listed causes)Wait out the five minutes. A technician can override it by jumpering the FIELD TEST (TEST) pins; owners should simply let it expire
Both LEDs OFFPower problem (defrost control LED table) — no power (24 V) to the defrost control's R and C terminals, or the defrost control has failedNo 24 V from the control transformer, or a dead controlCheck control transformer power (24 V); if power is available and the LEDs do not light, replace the heat pump/defrost control (Lennox's stated solutions) — technician work
Both LEDs ONHeat pump / defrost control failure (LED table) — the control has an internal component failureInternal failure of the heat pump controlCycle 24 V power to the control; if the code does not clear, replace the control (Lennox's stated solution) — technician work
Green OFF · Red ONLow pressure lockout (defrost control LED table) — the unit has locked out on low pressure after the fifth pressure-switch interruption in a single demand cycleThe low-pressure fault above, repeated to five strikes in one cycleThe unit stays locked out until power to the defrost control is interrupted and re-established, or a jumper is applied to the TEST pins for 0.5 seconds (CMC1 manual). Resetting without fixing the five-strike cause just re-counts to lockout
Green OFF · Red Slow FlashLow pressure fault (defrost control LED table) — the low pressure switch has opened during a demand cycleRestricted airflow over the indoor or outdoor coil, improper refrigerant charge, an incorrect/misbehaving metering device, or a sensor misplaced or poorly connected (Lennox's A108 cause list)Remove coil/fan blockages, check the filter and both fan motors; charge checking by the subcooling method and pressure diagnosis are certified-technician work. Each fault adds one strike — five strikes become the lockout below
Green ON · Red OFFHigh pressure lockout (defrost control LED table) — five high-pressure strikes in a single demand cycle have locked the unit outThe high-pressure fault above, repeated to five strikesReset as for the low-pressure lockout (power interruption or TEST-pin jumper), after the pressure cause is fixed — a heat pump that locks out on high pressure every cycle is asking for a compressor post-mortem, not another reset
Green Slow Flash · Red OFFHigh pressure fault (defrost control LED table) — the high pressure switch (S4) has opened; on ML17XP1 it opens above its factory setting of 590 ± 15 psig on the liquid line and auto-resets at 418 ± 15 psigExcessive head pressure: in cooling a dirty outdoor coil or failed outdoor fan; in heating, indoor airflow too low for the heat being deliveredClean coils and prove both fans; pressure measurement is certified-technician work. Strikes count toward the lockout below exactly as on the low side
Simultaneous Fast FlashAmbient sensor problem (defrost control LED table) — the outdoor ambient sensor is detected open, shorted or out of temperature range. On the communicating heat-pump-control family this same condition is iComfort alert code 180A failed ambient thermistor or its wiringThe documented fallback keeps you warm: the control reverts to time/temperature defrost operation and the system still heats or cools. Sensor replacement is technician work; expect timed (not demand) defrost until it is done
Simultaneous Slow FlashNormal operation (defrost control LED table) — the unit is operating normally or in standby; both LEDs flash slowly togetherNormal stateNo repair needed. This gentle in-unison flashing is the Lennox heartbeat owners most often mistake for a fault
A code that is not in this table? Manufacturers add and retire codes between model years, and some displays abbreviate two-part codes. If your code is missing, note the full display exactly as shown (photograph it), check the tech sheet stored inside the machine, and search this site by the symptom — the fault family is usually identifiable from what the machine was doing when the code appeared.

How to reset / clear error codes on Lennox heat pumps

On the defrost-control models, pressure faults strike-count: each opening of a pressure switch adds one strike to that code's counter, and five strikes in a single demand cycle become a lockout (red LED solid for low pressure, green solid for high). The unit stays locked out until power to the defrost control is interrupted and re-established, or a jumper is applied to the TEST pins for 0.5 seconds. The anti-short-cycle delay (alternating slow flash) needs no reset at all — it expires in five minutes. On communicating models, Lennox gives alert-specific resets: the 413/415 lockouts reset by putting the outdoor control in test mode or resetting low-voltage power, 414 clears itself when discharge temperature falls below 225°F, and sensor alerts clear when the control again detects proper readings.

How to diagnose any Lennox heat pump code

Work the problem in this order — and stop where the refrigerant circuit, the compressor or mains wiring begins, because those belong to a licensed HVAC technician with gauges: (1) record the code exactly, and note where it appeared — the outdoor board's LED, a communicating wall control, or an app — because one heat pump can report the same fault three different ways; (2) run the free checks first: the air filter is clean, the indoor coil is not iced over, the outdoor unit is clear of leaves, snow and debris, both breakers are on, and the condensate drain is not lifting a float switch; (3) remember that defrost is not a fault — in cold weather the outdoor fan stops, the unit steams and hisses and the indoor air cools for a few minutes while frost melts off the outdoor coil; a defrost that never ends, or ice that never clears, is the fault, not the defrost itself; (4) clear the code once and watch a full heating cycle from the start — the stage that stops (outdoor fan, compressor, defrost, auxiliary heat) names the fault family; (5) pressure lockouts, reversing-valve faults and compressor faults are diagnosed with gauges and a meter on the sealed circuit — never "top up" refrigerant to make a code go away, because a heat pump losing charge has a leak, and the code is protecting the compressor from it.

The strike counter: how Lennox's defrost control counts to five, and the three windows where it refuses to count

Lennox's demand defrost control does not trip; it counts. Both its pressure switch circuits — the high pressure switch (S4), factory-wired to the control's HI PS terminals, and the low pressure (loss-of-charge) switch (S87) — feed a strike counter: each fault adds one strike to that code's counter, and five strikes become a lockout, shown as a solid LED on the fault's side (red solid for low-pressure lockout, green solid for high-pressure lockout), against the slow-flash pattern of a mere fault. The lockout endures until power to the defrost control is interrupted and re-established, or a jumper touches the TEST pins for half a second. The numbers behind the switches are worth knowing: on the ML17XP1, the high pressure switch opens when liquid-line pressure rises above 590 ± 15 psig and resets itself at 418 ± 15 psig, while the low pressure switch opens below 25 ± 5 psig on the suction line and closes again at 40 ± 5 psig. Equally important are the three windows in which the control deliberately ignores the low-pressure switch: during TEST mode, during the defrost cycle itself, and during the 90 seconds after start-up — plus the first 90 seconds each time the reversing valve switches between heat and cool. Those windows exist because pressure dips legitimately during defrost and changeover, and a control that counted them would lock out healthy units every winter morning. So a Lennox low-pressure fault pattern that appears only in the minute after a defrost ends sits in a grey zone the manual anticipates — the control ignored the switch then, so a pattern showing at that moment is describing something else, or a dip long enough to outlast the window. The homeowner's translation of all this: a flashing asymmetry (green off, red slow-flashing, or green slow-flashing, red off) is a strike being recorded, not a shutdown, and the unit may run for weeks accumulating them in single demand cycles that keep ending before five. The day it reaches five inside one cycle, the LED goes solid and the house goes onto auxiliary heat. Reporting 'it flashed the low-pressure pattern for a month, then locked out' gives a technician the whole story — a slow leak or a starving airflow path — before a single gauge is connected.

Two sensors, two very different failures — and Lennox's rules for frost, steam and the six-hour warm-up

Lennox's defrost control trusts two temperature sensors, and its manuals assign their failures opposite severities. If the ambient sensor is detected open, shorted or out of range (simultaneous fast flash on the defrost control; alert 180 on communicating models), the control reverts to time/temperature defrost operation and the system still heats or cools — degraded, but fully defrosting. If the coil sensor fails (alternating fast flash; the condition the XP17-family control numbers as alert 417), the manual's sentence is blunt: the heat pump control will not perform defrost operations. That asymmetry is the single most useful Lennox fact in this hub. An ambient-sensor fault costs efficiency; a coil-sensor fault costs the coil, because in freezing weather a heat pump that cannot defrost ices progressively until airflow through the outdoor coil stops and the pressure faults begin striking. A Lennox that ices up should therefore have its LED pair read before its refrigerant is suspected. Around those faults, Lennox's homeowner documentation sets normal expectations that prevent false alarms: frost develops on the outdoor coil during the heating cycle whenever temperatures fall below about 45°F, an electronic control activates a defrost lasting 5 to 15 minutes at intervals to clear it, steam rising from the outdoor unit during defrost is normal, and the thermostat may engage auxiliary heat during the cycle. In other words, a steaming, hissing Lennox on a cold morning with temporarily cooler vent air is a photograph of health, not of failure — the failure photographs are the ones where the ice never leaves. Finally, Lennox publishes a rule few owners know until it costs a compressor: the crankcase heater. After an extended power outage, the manual instructs setting the thermostat to EMERGENCY HEAT — in which all heating demand is satisfied by auxiliary heat and the heat pump is locked out — for a six-hour compressor crankcase warm-up before switching back to HEAT. Refrigerant migrates into cold compressor oil during a long outage, and starting into that mixture is how compressors die in the first cold snap after a storm. The rule costs one evening of auxiliary heat; the exception costs a compressor. On the communicating Signature models, the same philosophy appears as numbers rather than LED pairs, and the outdoor group is worth knowing as a set: 413 is the high-pressure switch lockout, reset by test mode or a low-voltage power reset; 414 reports high discharge-line temperature, tripping above 279°F and clearing itself when the temperature falls below 225°F; 415 is that temperature fault's five-strike lockout; and 418/419 cover the W (auxiliary heat) output itself — a hardware fault announced by three fast flashes and a pause on the outdoor control, escalating to a five-error lockout that shuts the outdoor unit down. The trap inside the set is 417: on the XP17 family it is the coil-sensor fault (the no-defrost condition above), while the XP21 family's documents assign 417 to the discharge-temperature sensor and give the coil sensor 416 — identical digits, different sensors, different urgency. It is the clearest illustration in this hub of why Lennox codes are always quoted with the model attached: '417' alone is not a diagnosis, but '417 on an XP21' is.

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Facts on this page were checked against manufacturer documentation: manuals.plus · homeappliance.manualsonline.com · manualsdump.com · www.delairteam.com